We’ve all been there. You’re in the midst of crafting an important document for that Monday morning meeting and — blip — the power goes out. All that work, lost. Next step, you scramble your thoughts together from the past hour of work you forgot to save. Thanks to auto-save and battery protection, you’ve only lost an extra hour of work and only a few strands of hair you’ve ripped out in frustration. What if your work never came back? Or even worse, what if all your data on your computer was corrupt and possibly useless? That’s what it’s like to experience a server failure due to power irregularity — information corruption to the company database.
In the IT world, managed services are when you carve out the pieces of your business's infrastructure that you don’t have the expertise to manage on your own and have them supported by an outside vendor. You hear about this anytime you look for IT support. Many IT providers offer their expansive services at a flat monthly fee. But what happens when the fee is not in line with the service promised or received?
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If asked, many business owners would probably say the biggest threat to their computer network is an outside attacker. You’re probably imagining him now – a hooded character, hiding his face in the shadows as he hacks into your system, mining for private and confidential data. In reality, the biggest threat to your system is more likely sitting in the next cubicle, down the hall or even at your desk. The biggest threat to your business’s network is your users, which includes – you guessed it – you.
By now, everyone has heard of Microsoft Office 365. It’s Microsoft’s offering of all of the applications you have been using for years (Outlook, Word, Excel, etc.) hosted in the cloud. In addition to these applications, Microsoft offers services such as Exchange Online and SharePoint Online for even more ways your employees can stay connected and productive. But, you may still be wondering how Office 365 can help your business.