Efficient project management, shortened billing cycles and delivering customer satisfaction are important goals service providers strive to achieve. Using the right technology can help you meet these goals by providing visibility into financial and project accounting and valuable insight into customer relationships.

In a challenging economy, service organizations are looking to improve operations while reducing costs. Our Technology Solutions Group can recommend solutions that will help automate critical business functions, allow collaboration and improve access to and integration of information across the organization. We can also help you gain a competitive edge by developing and managing profitable customer relationships, ultimately winning greater customer satisfaction and growing revenue.

As a professional service company, we understand the needs of the industry. Gross Mendelsohn provides a full range of accounting, tax and consulting services for service businesses. Our Technology Solutions group can also provide an end-to-end solution, including reporting, accounting software, and network services to help improve your business processes by:

  • Assisting with tracking specific costs and revenues to customers for specific services performed and report at each level.
  • Analyzing existing costing and revenue categories to ensure the level of breakdown for each category is appropriate for reporting needs (i.e., track revenue by commercial and retail or track costs by type).
  • Providing labor, sales, cost and financial reporting at a summary and detailed level across all levels of the organization that is both fully web based, and drill down capable.
  • Integrating information from external systems such as revenue or labor costs, eliminating the need to rekey information such as invoices or time cards.
  • Implementing a Customer Relationship Management (CRM) system, enabling you to provide top notch sales, service and support to your prospects, vendors and customers.

Having the right accounting software in place is essential. But setting up and maintaining a robust and secure network can also be a daunting task. Gross Mendelsohn’s Technology Solutions Group offers comprehensive, customized network design and support services for professional service companies.