Penn Parking was dissatisfied with their accounting software vendor, who didn’t respond quickly to questions and software maintenance needs. In their search for a new service provider, Penn Parking found Gross Mendelsohn’s Technology Solutions Group.
Sharon Paul of our Technology Solutions Group met with Victoria Grove of Penn Parking to learn about the company, their business processes and how they used their accounting software system. Sharon recommended that Penn Parking switch to Sage 300 (formerly Sage Accpac) because of the company’s high volume of invoices. As a bonus, Sage 300 was less expensive than Penn Parking’s existing accounting software system.
Sharon, along with Beth McNally, one of Gross Mendelsohn’s certified Sage consultants, installed Sage 300 and trained Penn Parking’s staff how to use the system. Sharon and Beth customized the system to include features such as credit card processing and recurring billing automation for their monthly parkers. We continue to provide ongoing Sage 300 support to Penn Parking.
Penn Parking’s Sage 300 accounting system is a much better fit for the company than their prior software. Not only is it better equipped to handle the company’s high volume of monthly invoices, but it is less expensive that their old system. Thanks to some customizations, the company is now able to easily handle credit card processing. Perhaps most importantly, Penn Parking receives much quicker responses to questions – usually within an hour – than what their prior accounting software vendor used to provide.