Penn Parking

This company was using an accounting system that didn’t meet their needs. They found a much better fit in Sage 300.

Don’t Just Take Our Word For It

When we decided a few years ago to change accounting software vendors due to poor service, we found Gross Mendelsohn’s Technology Solutions Group. Since we changed, it’s been a complete 180 in terms of service and support. Not only do we get a response from Beth McNally or Sharon Paul the same day we ask a question, but it’s usually within the hour.

Victoria Grove, Vice President, Administration
Penn Parking

About Penn Parking

About

About

Penn Parking manages more than 30 parking facilities in Maryland, Washington, DC and Virginia.

Industry

Industry

Service

The Challenge

Penn Parking was dissatisfied with their accounting software vendor, who didn’t respond quickly to questions and software maintenance needs. In their search for a new service provider, Penn Parking found Gross Mendelsohn’s Technology Solutions Group.

How We Helped

Sharon Paul of our Technology Solutions Group met with Victoria Grove of Penn Parking to learn about the company, their business processes and how they used their accounting software system. Sharon recommended that Penn Parking switch to Sage 300 (formerly Sage Accpac) because of the company’s high volume of invoices. As a bonus, Sage 300 was less expensive than Penn Parking’s existing accounting software system.

Sharon, along with Beth McNally, one of Gross Mendelsohn’s certified Sage consultants, installed Sage 300 and trained Penn Parking’s staff how to use the system. Sharon and Beth customized the system to include features such as credit card processing and recurring billing automation for their monthly parkers. We continue to provide ongoing Sage 300 support to Penn Parking.

The Results

Penn Parking’s Sage 300 accounting system is a much better fit for the company than their prior software. Not only is it better equipped to handle the company’s high volume of monthly invoices, but it is less expensive that their old system. Thanks to some customizations, the company is now able to easily handle credit card processing. Perhaps most importantly, Penn Parking receives much quicker responses to questions – usually within an hour – than what their prior accounting software vendor used to provide.

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